Data Protection / Datenschutz

This data protection declaration clarifies the nature, scope and purpose of the processing of personal data (hereinafter referred to as "data") in the context of the provision of our services as well as within our online offer and the associated websites, functions and content as well as external online presences, such as our social media profile (hereinafter jointly referred to as "online offer"). With regard to the terms used, such as "processing" or "controller", we refer to the definitions in Art. 4 of the General Data Protection Regulation (GDPR).

Responsible: 


Armin Mayer and Selina Auer,
Frente a Playa Camacho, Av.
Gral. Gregorio Luperón,
Puerto Plata 57000, Dominikanische Republik
getyourhandmade@gmail.com
 

Types of data processed
- Inventory data (e.g., personal master data, names or addresses).
- Contact details (e.g., e-mail, telephone numbers).
- Content data (e.g., text entries, photographs, videos).
- Usage data (e.g., websites visited, interest in content, access times).
- Meta/communication data (e.g., device information, IP addresses).

Categories of affected persons
Visitors and users of the online offer (hereinafter referred to as the persons concerned also collectively referred to as "users")
Purpose of processing
- Provision of the online offer, its functions and contents.
- Answering contact requests and communicating with users.
- Security measures.
- Range measurement/Marketin
Terms used
"Personal data" means any information relating to an identified or identifiable natural person (hereinafter referred to as "data subject"); an identifiable natural person is an identifiable person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier (e.g. cookie) or to one or more specific characteristics that are an expression of the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
"Processing" means any operation or series of operations carried out with or without the help of automated procedures in connection with personal data. The term goes far and includes practically every handling of data.
„Pseudonymization" means the processing of personal data in such a way that the personal data can no longer be assigned to a specific data subject without the use of additional information, provided that this additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data is not assigned to an identified or identifiable natural person.
"Profiling" means any type of automated processing of personal data that consists in the use of such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects relating to work performance, economic situation, health, personal preferences, interests, reliability, behavior, whereabouts or change of location of that natural person.
"Controller" refers to the natural or legal person, public authority, agency or other body that alone or jointly with others decides on the purposes and means of the processing of personal data.
"Processor" means a natural or legal person, public authority, agency or other body that processes personal data on behalf of the controller.
Relevant legal bases
In accordance with Art. 13 GDPR, we inform you of the legal basis of our data processing. For users within the scope of the General Data Protection Regulation (GDPR), i.e. the EU and the EEC, unless the legal basis is mentioned in the data protection declaration, the following applies:
The legal basis for obtaining consent is Art. 6 para. 1 lit. a and Art. 7 GDPR;
The legal basis for the processing for the fulfillment of our services and implementation of contractual measures as well as answering inquiries is Art. 6 para. 1 lit. b GDPR;
The legal basis for the processing to fulfill our legal obligations is Art. 6 para. 1 lit. c GDPR;
In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 para. 1 lit. d GDPR serves as the legal basis.
The legal basis for the necessary processing for the performance of a task that is in the public interest or in the exercise of official authority conferred on the controller is Art. 6 para. 1 lit. e GDPR.
The legal basis for processing to protect our legitimate interests is Art. 6 para. 1 lit. f GDPR.
The processing of data for purposes other than those for which it was collected is determined in accordance with the requirements of Art. 6 para. 4 GDPR.
The processing of special categories of data (in accordance with Art. 9 para. 1 GDPR) is determined in accordance with the requirements of Art. 9 para. 2 GDPR.
Security measures
In accordance with the legal requirements, taking into account the state of the art, the implementation costs and the nature, scope, circumstances and purposes of the processing as well as the different probability and severity of the risk for the rights and freedoms of natural persons, we take appropriate technical and organizational measures to ensure a level of protection appropriate to the risk.
The measures include, in particular, securing the confidentiality, integrity and availability of data by controlling the physical access to the data, as well as the access, input, disclosure, securing the availability and its separation. Furthermore, we have set up procedures that ensure the exercise of data subject rights, deletion of data and response to endangerment of the data. Furthermore, we take into account the protection of personal data already during the development, or Selection of hardware, software and procedures, in accordance with the principle of data protection through technology design and data protection-friendly presets. 
Cooperation with processors, joint controllers and third parties

If we disclose data to other persons and companies (processors, joint controllers or third parties) in the context of our processing, transmit it to them or otherwise grant them access to the data, this is only done on the basis of a legal permission (e.g. if a transfer of the data to third parties, such as to payment service providers, is necessary for the fulfillment of the contract), if users have consented to this, a legal obligation provides for this or on the basis of our legitimate interests (e.g. when using agents, web hosts, etc.)
If we disclose, transmit or otherwise grant access to data to other companies in our group of companies, this is done in particular for administrative purposes as a legitimate interest and further on a basis in accordance with the legal requirements.

Transfers to third countries

If we process data in a third country (i.e. outside the European Union (EU), the European Economic Area (EEA) or the Swiss Confederation) or in the context of the use of third-party services or disclosure, or If the transmission of data to other persons or companies takes place, this only takes place if it is done to fulfill our (pre)contractual obligations, on the basis of your consent, on the basis of a legal obligation or on the basis of our legitimate interests. Subject to legal or contractual permission, we process or leave the data in a third country only if the legal requirements are met. This means that the processing is carried out, for example, on the basis of special guarantees, such as the officially recognized determination of a data protection level corresponding to the EU (e.g. for the USA by the "Privacy Shield") or compliance with officially recognized special contractual.

Rights of the persons concerned

You have the right to request confirmation as to whether the data in question is being processed and to information about this data as well as further information and a copy of the data in accordance with the legal requirements.
In accordance with the legal requirements, you have the right to request the completion of the data concerning you or the correction of the incorrect data concerning you.
In accordance with the legal requirements, you have the right to demand that the data in question be deleted immediately, or, alternatively, to demand a restriction of the processing of the data in accordance with the legal requirements.

You have the right to request that the data concerning you that you have provided to us be received in accordance with the legal requirements and to request its transmission to other persons responsible.

You also have the right to lodge a complaint with the competent supervisory authority in accordance with the legal requirements.

Right of withdrawal

You have the right to revoke consent given with effect for the future.

Right of objection

You can object to the future processing of the data concerning you at any time in accordance with the legal requirements. The objection may be made in particular against the processing for direct advertising purposes.
Cookies and right of objection for direct advertising.

"Cookies" are small files that are stored on users' computers. Different information can be stored within the cookies. A cookie primarily serves to store the information about a user (or the device on which the cookie is stored) during or even after his visit within an online offer. As temporary cookies, or "Session cookies" or "transient cookies" are cookies that are deleted after a user leaves an online offer and closes his browser. In such a cookie, for example, the content of a shopping cart in an online shop or a login status can be stored. "Permanent" or "persistent" are cookies that remain stored even after closing the browser. For example, the login status can be saved if users visit it after several days. Likewise, the interests of users can be stored in such a cookie, which are used for range measurement or marketing purposes.

"Third-party cookies" are cookies that are offered by providers other than the person responsible who operates the online offer (otherwise, if they are only their cookies, they are called "first-party cookies").

We can use temporary and permanent cookies and clarify this in the context of our privacy policy.

If users do not want cookies to be stored on their computer, they are asked to deactivate the corresponding option in the system settings of their browser. Stored cookies can be deleted in the system settings of the browser. The exclusion of cookies can lead to functional restrictions of this online offer.

A general objection to the use of cookies used for online marketing purposes can be explained for a large number of services, especially in the case of tracking, via the US site http://www.aboutads.info/choices/ or the EU page http://www.youronlinechoices.com/. Furthermore, the storage of cookies can be achieved by switching them off in the settings of the browser. Please note that not all functions of this online offer can then be used.

Deletion of data

The data processed by us will be deleted in accordance with the legal requirements or restricted in its processing. Unless expressly stated in the context of this data protection declaration, the data stored by us will be deleted as soon as it is no longer necessary for its intended purpose and the deletion does not conflict with any legal storage obligations.
If the data are not deleted because they are necessary for other and legally permissible purposes, their processing will be restricted. This means that the data is blocked and not processed for other purposes. This applies, for example, to data that must be kept for commercial or tax reasons.

Changes and updates to the privacy policy

We ask you to inform yourself regularly about the content of our privacy policy. We will adapt the privacy policy as soon as the changes to the data processing carried out by us make this necessary. We will inform you as soon as the changes require a cooperation action on your part (e.g. consent) or other individual notification.

Business-related processing

In addition, we process
- Contract data (e.g., contract subject, term, customer category).
- Payment data (e.g., bank details, payment history)
From our customers, interested parties and business partners for the purpose of providing contractual services, service and customer care, marketing, advertising and market research.

Order processing in the online shop and customer account

We process the data of our customers as part of the ordering processes in our online shop in order to provide them with the selection and ordering of the selected products and services, as well as their payment and delivery, or To enable execution.
The processed data includes inventory data, communication data, contract data, payment data and the persons affected by the processing include our customers, interested parties and other business partners. The processing is carried out for the purpose of providing contractual services in the context of the operation of an online shop, billing, delivery and customer service. We use session cookies for the storage of the shopping cart content and permanent cookies for the storage of the login status.

The processing is carried out for the fulfillment of our services and the implementation of contractual measures (e.g. execution of order processes) and insofar as it is required by law (e.g., legally required archiving of business transactions for commercial and tax purposes). The information marked as necessary is required for the establishment and fulfillment of the contract. We disclose the data to third parties only in the context of delivery, payment or within the scope of legal permits and obligations, as well as if this is done on the basis of our legitimate interests, about which we inform you within the framework of this data protection declaration (e.g., to legal and tax consultants, financial institutions, freight companies and authorities).

Users can optionally create a user account by viewing their orders in particular. As part of the registration, the necessary mandatory information will be communicated to the users. The user accounts are not public and cannot be indexed by search engines. If users have terminated their user account, their data will be deleted with regard to the user account, subject to their storage is necessary for commercial or tax reasons. Information in the customer account remains until its deletion with subsequent archiving in the event of a legal obligation or our legitimate interests (e.g., in the case of legal disputes). It is the responsibility of the users to secure their data before the end of the contract in the event of termination.

As part of the registration and re-registration as well as the use of our online services, we store the IP address and the time of the respective user action. The storage takes place on the basis of our legitimate interests, as well as the user's protection against misuse and other unauthorized use. In principle, this data will not be passed on to third parties, unless it is necessary to pursue our legal claims as a legitimate interest or there is a legal obligation to do so.

The deletion takes place after the expiry of statutory warranty and other contractual rights or obligations (e.g., payment claims or performance obligations from contracts with customers), whereby the necessity of the storage of the data is checked every three years; in the case of storage due to legal archiving obligations, the deletion takes place after their expiry.

Contractual services

We process the data of our contractual partners and interested parties as well as other clients, customers, clients, clients or contractual partners (uniformly referred to as "contractual partners") in accordance with Art. 6 para. 1 lit. b. GDPR in order to provide them with our contractual or pre-contractual services. The data processed here, the nature, the scope and the purpose and the necessity of their processing, are determined by the underlying contractual relationship.
The processed data includes the master data of our contractual partners (e.g., names and addresses), contact data (e.g. e-mail addresses and telephone numbers) as well as contract data (e.g., services used, contract content, contractual communication, names of contact persons) and payment data (e.g., bank details, payment history).

In principle, we do not process special categories of personal data, unless these are components of commissioned or contractual processing.

We process data that is necessary for the establishment and fulfillment of the contractual services and point out the necessity of their indication, if this is not evident to the contractual partners. A disclosure to external persons or companies only takes place if it is required within the framework of a contract. When processing the data provided to us in the context of an order, we act in accordance with the instructions of the clients as well as the legal requirements.

As part of the use of our online services, we can store the IP address and the time of the respective user action. The storage takes place on the basis of our legitimate interests, as well as the interests of users in protecting against misuse and other unauthorized use. In principle, this data will not be passed on to third parties, unless it is for the pursuit of our claims in accordance with. Art. 6 para. 1 lit. f. GDPR is required or there is a legal obligation to do so in accordance with. Art. 6 para. 1 lit. c. GDPR.

The deletion of the data takes place when the data is no longer necessary for the fulfillment of contractual or statutory care obligations as well as for the handling of any warranty and comparable obligations, whereby the necessity of the storage of the data is checked every three years; otherwise, the statutory storage obligations apply.

External payment service providers

We use external payment service providers, through whose platforms the users and we can carry out payment transactions (e.g., in each case with a link to the privacy policy,
Paypal (https://www.paypal.com/de/webapps/mpp/ua/privacy-full),
Klarna (https://www.klarna.com/de/datenschutz/),
Skrill (https://www.skrill.com/de/fusszeile/datenschutzrichtlinie/),
Giropay (https://www.giropay.de/rechtliches/datenschutz-agb/),
Visa (https://www.visa.de/datenschutz),
Mastercard (https://www.mastercard.de/de-de/datenschutz.html),
American Express
(Https://www.americanexpress.com/de/content/privacy-policy-statement.html)
In the context of the fulfillment of contracts, we use the payment service providers on the basis of Art. 6 para. 1 lit. b. GDPR. In addition, we use external payment service providers on the basis of our legitimate interests in accordance with. Art. 6 para. 1 lit. f. GDPR to offer our users an effective and secure payment option.
The data processed by the payment service providers includes inventory data, such as the name and address, bank data, such as account numbers or credit card numbers, passwords, TANs and checksums as well as the contract, sums and recipient-related information. The information is required to carry out the transactions. However, the data entered will only be processed by the payment service providers and stored by them. This means that we do not receive any account or credit card-related information, but only information with confirmation or negative information of the payment. Under certain circumstances, the data may be transmitted by the payment service providers to credit reference agencies. The purpose of this transmission is the identity and credit check. For this purpose, we refer to the terms and conditions and data protection information of the payment service providers.
The terms and conditions and the data protection information of the respective payment service providers apply to the payment transactions, which within the respective websites, or Transactional applications are available. We also refer to these for the purpose of further information and the assertion of revocation, information and other data subject rights.

Administration, financial accounting, office organization, contact management

 We process data in the context of administrative tasks as well as organization of our company, financial accounting and compliance with legal obligations, such as archiving. Here we process the same data that we process in the context of the provision of our contractual services. The processing bases are Art. 6 para. 1 lit. c. GDPR, Art. 6 para. 1 lit. f. GDPR. Customers, interested parties, business partners and website visitors are affected by the processing. The purpose and our interest in the processing lies in the administration, financial accounting, office organization, archiving of data, i.e. tasks that serve the maintenance of our business activities, the performance of our tasks and the provision of our services.

The deletion of the data with regard to contractual services and the contractual communication corresponds to the information mentioned in these processing activities.

 
We disclose or transmit data to the financial administration, consultants, such as tax consultants or auditors as well as other fee offices and payment service providers.
 
Furthermore, on the basis of our business interests, we store information about suppliers, organizers and other business partners, e.g. for the purpose of later contact. In principle, we store this mostly company-related data permanently.

Contact

When contacting us (e.g. via contact form, e-mail, telephone or via social media), the user's information is used to process the contact request and its processing in accordance with. Art. 6 para. 1 lit. b. (in the context of contractual/pre-contractual relationships), Art. 6 para. 1 lit. f. (other inquiries) GDPR processed. The information of the users can be stored in a customer relationship management system ("CRM system") or comparable request organization.
We will delete the requests if they are no longer required. We check the necessity every two years; furthermore, the statutory archiving obligations apply.

Hosting and e-mail dispatch

The hosting services we use are used to provide the following services: infrastructure and platform services, computing capacity, storage space and database services, e-mail dispatch, security services and technical maintenance services that we use for the purpose of operating this online offer.
Here, we, or our hosting provider process inventory data, contact data, content data, contract data, usage data, meta and communication data of customers, interested parties and visitors of this online offer on the basis of our legitimate interests in an efficient and secure provision of this online offer in accordance with. Art. 6 para. 1 lit. f GDPR in conjunction with Art. 28 GDPR (conclusion of order processing contract).

Collection of access data and log files

We, or our hosting provider, collect on the basis of our legitimate interests within the meaning of Art. 6 para. 1 lit. f. GDPR data about any access to the server on which this service is located (so-called server log files). The access data includes the name of the retrieved website, file, date and time of the retrieval, amount of data transferred, message about successful retrieval, browser type and version, the user's operating system, referrer URL (the previously visited page), IP address and the requesting provider.

Log file information is stored for security reasons (e.g. to investigate abuse or fraud) for a maximum of 7 days and then deleted. Data whose further storage is required for evidentiary purposes are excluded from deletion until the final clarification of the respective incident.

Online presences on social media

We maintain online presences within social networks and platforms in order to be able to communicate with the customers, interested parties and users active there and to inform them about our services there.
We would like to point out that user data can be processed outside the area of the European Union. This can result in risks for users, because, for example, the enforcement of users' rights could be made more difficult. With regard to US providers who are certified under the Privacy Shield, we would like to point out that they are committed to complying with EU data protection standards.

Furthermore, the data of the users are usually processed for market research and advertising purposes. For example, usage profiles can be created from the usage behavior and the resulting interests of the users. The user profiles can in turn be used, for example, to place advertisements inside and outside the platforms that presumably correspond to the interests of the users. For these purposes, cookies are usually stored on the computers of the users, in which the user behavior and the interests of the users are stored. Furthermore, data can also be stored in the user profiles regardless of the devices used by the users (especially if the users are members of the respective platforms and are logged in to them).

The processing of the personal data of the users is carried out on the basis of our legitimate interests in an effective information of the users and communication with the users acc. Art. 6 para. 1 lit. f. GDPR. If users are asked by the respective providers of the platforms for consent to the aforementioned data processing, the legal basis for the processing is Art. 6 para. 1 lit. a., Art. 7 GDPR.

 

For a detailed presentation of the respective processing and the possibilities of objection (opt-out), we refer to the following linked information of the providers.

Even in the case of requests for information and the assertion of user rights, we would like to point out that these can be most effectively asserted with the providers. Only the providers have access to the data of the users and can directly take appropriate measures and provide information. If you still need help, you can contact us.

 

- Facebook, pages, groups, (Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland) on the basis of an agreement on joint processing of personal data - Privacy Policy: https://www.facebook.com/about/privacy/,

 

Especially for pages: (Link) ,

 

Opt-Out:

Https://www.facebook.com/settings? Tab=ads

And

Http://www.youronlinechoices.com,

Privacy Shield:
https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active.

–Google/ YouTube (Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) - Privacy Policy:

Https://policies.google.com/privacy,

Opt-Out:

Https://adssettings.google.com/authenticated,

Privacy Shield:

Https://www.privacyshield.gov

/Participant? id=a2zt000000001L5AAI&status=Active.

- Instagram (Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA) - Privacy Policy/

Opt-Out:

Http://instagram.com/about/legal/privacy/.

- Twitter (Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA)

- Privacy Policy: https://twitter.com/de/privacy,

Opt-Out: https://twitter.com/personalization,

Privacy Shield: https://www.privacyshield.gov/participant? id=a2zt0000000TORzAAO&status=Active.

- Pinterest (Pinterest Inc., 635 High Street, Palo Alto, CA, 94301, USA) - Privacy Policy/ Opt-Out: https://about.pinterest.com/de/privacy-policy.

- LinkedIn (LinkedIn Ireland Unlimited Company Wilton Place, Dublin 2, Ireland) - Privacy Policy https://www.linkedin.com/legal/privacy-policy ,

Opt-Out:

Https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out,

Privacy Shield: https://www.privacyshield.gov/participant? id=a2zt0000000L0UZAA0&status=Active.

-Xing (XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany) - Privacy Policy/ Opt-Out:

Https://privacy.xing.com/de/datenschutzerklaerung.

- Wakalet (Wakelet Limited, 76 Quay Street, Manchester, M3 4PR, United Kingdom) - Privacy Policy/

Opt-Out:

Https://wakelet.com/privacy.html.

- Soundcloud (SoundCloud Limited, Rheinsberger Str. 76/77, 10115 Berlin, Germany) - Privacy Policy/

Opt-Out: https://soundcloud.com/pages/privacy.

Integration of third-party services and content

We set within our online offer on the basis of our legitimate interests (i.e. Interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 para. 1 lit. f. GDPR) content or service offers from third-party providers in order to integrate their content and services, such as videos or fonts (hereinafter uniformly referred to as "content").

This always requires that the third-party providers of this content perceive the IP address of the users, as they could not send the content to their browser without the IP address. The IP address is therefore required for the presentation of this content. We strive to only use content whose respective providers only use the IP address to deliver the content. Third-party providers may also use so-called pixel tags (invisible graphics, also known as "web beacons") for statistical or marketing purposes. Through the "pixel tags" information such as visitor traffic on the pages of this website can be evaluated. The pseudonymous information can also be stored in cookies on the user's device and contain, among other things, technical information about the browser and operating system, referring websites, visiting time and other information on the use of our online offer, as well as with such information from other sources to be connected.

Youtube

We integrate the videos of the platform "YouTube" of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy Policy:
Https://www.google.com/policies/privacy/,
Opt-Out: https://adssettings.google.com/authenticated.
Google ReCaptcha
We integrate the function for the detection of bots, e.g. when entering online forms ("ReCaptcha") of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy Policy:
Https://www.google.com/policies/privacy/,
Opt-Out:
Https://adssettings.google.com/authenticated

Google Maps

We integrate the maps of the service "Google Maps" of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The processed data may include, in particular, IP addresses and location data of the users, which are not collected without their consent (usually carried out as part of the settings of their mobile devices). The data can be processed in the USA. Privacy Policy: https://www.google.com/policies/privacy/,

Opt-Out:

Https://adssettings.google.com/authenticated.Instagram

Within our online offer, functions and content of the Instagram service, offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA, can be integrated. This may include, for example, content such as images, videos or texts and buttons with which users can share content of this online offer within Instagram. If the users are members of the Instagram platform, Instagram can use the call of the above-mentioned Assign content and functions to the profiles of the users there. Instagram's privacy policy:
http://instagram.com/about/legal/privacy